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Geek Community Ltd

CUSTOMER INFORMATION 

COMPANY DETAILS

Geek Community Ltd.

Business Registration number: 11079405

56 Lord nelson Street, Sneinton,

Ng2 4AJ, Nottingham UK


(30% DISCOUNTS ) RETAILERS WISHING TO SELL OUR PRODUCTS 

We provide a discount of 35% on all product purchased through Geek Community where you purchase 10 or more of one product  at one time. The 35% discount will be added on the total of the final price of the products. To find out more about offer, please contact us directly by clicking on our contact form.


SHIPPING / POSTAGE / PAYMENT / DELIVERY

All item are available and ready to despatch in or from the UK on the same day where payment is received before 3:30pm. Saturday included. However on Sundays or any Bank Holidays any purchased items will be despatch the next working day instead.

Postage within the UK is free. To ensure a safe delivery, each item will be despatched as a registered post through the Royal Mailing service ( 1st Class) using the Royal Mail posting service

You will receive an automated email to confirm your item has been despatched.


KEY NOTE

Please ensure that your PayPal address is an up-to-date registered address before paying for any item to ensure prompt delivery. Note that once an item has been despatched we relieve ourselves of any responsibility for goods being sent to your old address.


OUR MISSION

Welcome to geek community Ltd, the growing student online shop. “IT IS OUR MISSION TO PREPARE ALL STUDENTS  WITH ALL THE TOOLS THEY NEED TO BE COOL AND SMART IN CLASS.” We aim to achieve this objective by providing an exclusive variety of high quality stationary, trendy fashionable clothing, together with a professional service dedicated to our valued customers nationally and internationally.


QUALITY GUARANTEED

In order to guarantee our customers an amazing shopping experience, all items are individually inspected by our Quality Control Team before shipment. Our Customer Support Team is always at your service.


30 DAYS RETURNS POLICY

If for any reason you are dissatisfied with any item(s) purchased from geekcommunityshop.com, simply contact our Support Team using our Contact Form. You can return the product within 30 days after receiving the delivery. We will always offer the best solution for our customers.


SOLUTION ON RETURNED PRODUCT(S)

All items are as described and displayed  on the geekcommunityshop.com website. While we consistently demonstrate pride in our quality of product and service provided, we understand that at times there might be an event of unsatisfaction where an item needs returning. Where there is a default with an item please contact us straight away, using our contact form and we will do all we can to rectify it as soon as possible. 

To return items please follow the following steps:

Please contact our Support Team as soon as possible with the relevant details about the returning product, the reason for wanting to return the product (defect or incorrect) or to exchange it, including your product number using our Contact Form. For defective or incorrect product, please send us a clear picture or video of the problem. Please keep the picture to a small or medium size. Preferably within 2 MB.


GEEK COMMUNITY RESPONSIBILITY

If our company is responsible for the issue, we will allow a return to our warehouse for a refund and/or an exchange. Once we receive the item, we will offer compensation or resend for free a replacement at our expense.


CUSTOMER'S RESPONSIBILITY 

If the customer has ordered an incorrect size, product or simply wants to exchange the item, we can also allow a return. However, note should be taken that it is the responsibility of the customer to pay for return shipping fee for a refund of a product, or for an exchange of a product. We will refund the original product cost upon receiving the returned item. All shipping fees are non-refundable.

Please feel free to email us using our Contact Form for enquiries about a product, purchases, or for bulk discount. Worldwide shipping available.





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